Spa Management Training for Solo's and Teams
Kirsten Foss Coaching is a spa management + business training company that organizes & amplifies the earning potential of spa businesses by implementing and/or improving operational and staffing systems.
The truth is, systems are self-care for spa owners. Having great systems in place releases you from feeling overwhelmed with all the to-do's in your business and creates repeatable results in terms of client happiness, sales, attracting and retaining talented service providers and maintaining a strong and supportive team culture that are working towards company goals.
- When your spa business has a clear and strategic operational system in place, especially when you have (or need) a team, all client and business processes are documented so you have a branded "Standard of Care" that you can leverage for growth so you're not wasting time putting out fires.
- When your spa business has a clear and strategic recruiting and hiring system in place, the spa improves the level of talent it will attract...and retain. Staff turnover is stressful, time consuming and expensive.
- When your spa business has a clear and strategic staff training and team coaching system in place, the spa has consistant Guest Experience outcomes. This change will dramatically increases your client retention and increase your profitability.
- When your spa business has a clear and strategics sales system, your team will know the exact process that creates repeatable "yes's" from clients when recommending advanced treatments, retail sales and pre-booking.
- When your spa business has a clear and strategic marketing system in place, you will have consistant visibility for attracting new clients to the spa so you're not at the mercy of our industry's seasonal ebb & flows. You want all flow...and an organized and systemized business that can handle that extra business!
I teach you how to design and implement custom systems via coaching and access to my treasure chest of customizable templates, checklists and spreadsheet to finally get your spa organized and systemized to reap the rewards of increased bookings and sales, strong leadership and collaborative team efforts
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