Systems immediately improve your spa business. It makes your day to day operations run smoother, gives your staff an ability to navigate through the processes confidently, and it saves you time, energy and money!
Systems create repeatable results, some of the most common I have seen a need for are:
Operations- Everything that happens to provide the guest experience. The process involved start to finish. this is your vision in writing.
Recruiting and Hiring - When spas do not have this process in place BEFORE they start hiring it most often results in frustration and disappointment.
Training - Clarity around the details, this must be ongoing, and hands on.
Sales - Knowing what and how you want to generate income.
Marketing - How you will advertise your business.
How do you know which spa business systems you need?
The short answer is whatever is on your mind, whatever is causing your stress, or discomfort, or frustration, start there!
Systems are instrumental in keeping you and your team focus, and directs that focus to the desired outcome. Systems protect your business, they offers documentation where required for crucial conversations and other management requirements.
Most importantly, systems give your peace of mind. It gives you an opportunity to relax, to feel stronger, to grow as a spa business owner.